Why you need Stakeholder Management Solution
Stakeholders play a crucial role at every business touchpoint. In order to improve their experiences, you need to support and engage them constantly. Our solution allows you to track and manage stakeholders’ interactions and their decisions while minimising associated risks to improve your business relationships.
Get instant access to the stakeholder relationships
You can use stakeholder data from the CRM to understand and address their needs, priorities, and concerns. The data can be updated instantly. This means even if multiple employees are communicating with the same stakeholders, you can get a ‘single source of truth’ along with the visibility of all the interactions.
See all your conversations in one place
With our solution, you can log every shareholder engagement detail in the system. You will be able to view all interactions your team has had with the stakeholder. This means even if an employee responsible for engaging with the stakeholder leaves your organisation, you still have all the interaction details.
Build better business relationships
Stakeholder sentiments are key throughout any project lifecycle. The happier the stakeholders, the better the project outcomes. By interacting with your stakeholders regularly, you can understand their needs, interests, and concerns. This, in turn, will help you build trust and stronger relationships.
Manage your stakeholders efficiently
Having a constant and meaningful interaction with your stakeholders can leave a lasting impact on your projects. It will also help you minimise project-associated risks, which is vital in ensuring long-term relationships. Stakeholder Management allows you to do both.
Centralise your stakeholders’ data
Our solution makes it easier to view and manage stakeholder data. You can simply search for a stakeholder, go to their profile, and find required details. With the ‘sentiment analysis’ feature, you can even tell when your team last spoke to a stakeholder, how the interaction went, and how the stakeholder responded.
Tracking engagement activities
You can set up specific ‘Business Process Flows’ in Dynamics 365, which help you plan engagement activities and execute them effectively. Every interaction with the stakeholder will appear as an activity on your dashboard. This will help you track interactions at each stage of your relationship.
Plan stakeholder engagements
You can plan different activities to engage with your stakeholders. Take them out for a dinner or simply set up a meeting. These simple gestures can lead to productive outcomes. Our app even allows you to set prior goals and objectives to measure the efficiency of your interactions.
Track activity and interactions
Using our application, you can log and view all the stakeholder activities such as appointments, emails, phone calls, tasks, notes, meetings, etc. These interactions appear on your ‘Timeline’ within the Dynamics 365 dashboard.
Manage risks
You may face numerous risks while managing stakeholder relationships. For example, your competitors might have already built a stronger relationship with the stakeholder or the stakeholder you are in touch with may leave the organisation. You can record and track such risks and put a plan in place to mitigate them.
Score & analyse stakeholder risks
Each risk you create or log in the system can have an impact on your project. Our solution calculates your ‘Risk Score’ automatically, depending upon the ‘likelihood’ and ‘impact’ of the risk. You can then analyse the risk urgency to tackle issues better.
Use an interactive dashboard
Our solution manages all active engagements, plans, stakeholders’ data, relationships, and associated risks in a single, interactive dashboard. You can use it to know the stakeholders and their relationships with your company at a glance.
Get reports & make decisions
Get advanced reporting on your engagement activities. Turn your data into customisable reports that your team members can easily understand so that they can take informed decisions later.
Case Study
Davies Group
Enabling Davies Group to manage its stakeholder data, assess risks, and engage stakeholders crucial to its business to build sustained relationships with them.
Get the Stakeholder Management Solution
You can fully customise the Stakeholder Management Solution to suit your industry. Get in touch with our team to get started.
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